The EBENTO project has taken an important step toward validating its One Stop Shop (OSS) platform by engaging energy renovation professionals from the Valencia region in an online workshop held on 17 November 2025.

Sixteen energy renovation professionals participated as key intermediaries who will eventually use the OSS to coordinate renovation projects and improve transparency for citizens. Organized by Valencia Clima i Energia in collaboration with the Valencian Institute of Building (IVE), the session introduced the EBENTO and BARRIO OSS platforms, demonstrated their functionalities, and opened a space for feedback on digital tools supporting housing renovation.

The workshop confirmed a high level of user acceptance, with participants describing the interface as intuitive and well-suited to daily workflows, particularly for client management, project tracking, and BIM integration. The demonstration also strengthened awareness of digital renovation tools, highlighting their potential to streamline coordination and promote data-driven decision-making.

Professionals noted that platforms like EBENTO can improve equity by simplifying administrative steps, reducing transaction costs, and offering clearer information to homeowners in ways that build client confidence—provided that technical content is adapted into simple, visual language. They clearly perceived the value of the OSS in fostering business opportunities, especially by enabling the aggregation of projects in similar buildings. As noted during the session, professional users will seek the most efficient ways “to engage interested people in renovations” to meet commercial needs.

Participants also identified opportunities for upskilling and new job profiles linked to digital project management, such as OSS administrators or digital renovation coordinators. The platform can particularly benefit communities or homeowners lacking technical expertise, although this requires further simplification and adaptation of technical data to engage non-technical users. Importantly, there was broad agreement that OSS platforms should ideally be used by a designated professional together with end users, situating this type of service within a proximity-based office model.

Feedback gathered during the workshop will guide upcoming improvements, including refining the dynamic map to show renovation requests alongside active contracts, creating a step-by-step guide for BIM uploads, and developing a professional validation system featuring an “EBENTO technician” profile. The session underscored the importance of engaging local stakeholders and maintaining an active discussion group on energy renovation. In many ways, this workshop functioned like a real-world beta test, with renovation professionals acting as engineers evaluating the platform’s structure to ensure it is robust, transparent, and ready for citizen use.

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